📜 Additional Terms
Supplemental Terms
Additional terms and conditions for specific services and programs.
Refer a Friend
Program terms and conditions for referring friends.
Device Trade-In
Terms for trading in your old devices.
Refund Policy
Our policy for refunds and returns.
1. Refer a Friend Program
Our Refer a Friend program allows you to earn rewards for referring new customers to Lark Wireless.
Program Terms
- •Referral rewards are subject to eligibility requirements
- •Both referrer and referee must maintain active service for 90 days
- •Rewards are issued as account credits
- •Maximum of 5 referrals per calendar year
- •Program may be modified or terminated at any time
2. Device Trade-In Program
Our Device Trade-In program allows you to receive credit for your old devices when upgrading to a new one.
Trade-In Requirements
- •Device must be in good working condition
- •Screen must be free of cracks
- •Device must be factory reset
- •Original purchase receipt may be required
- •Trade-in value determined by device condition and market value
3. Refund Policy
Our refund policy outlines the terms for returning products and receiving refunds.
Service Refunds
- •Service cancellations within 14 days are eligible for full refund
- •Pro-rated refunds available for partial months
- •Device activation fees are non-refundable
- •Refunds processed within 5-10 business days
Device Returns
- •Devices must be returned within 14 days of purchase
- •Devices must be in original condition with all accessories
- •Restocking fee may apply
- •Shipping costs are non-refundable
4. General Terms
These supplemental terms are in addition to our main Terms of Service and Privacy Policy.
- •All programs and policies are subject to change
- •We reserve the right to modify or terminate programs at any time
- •Program eligibility may be limited by location or other factors
- •Fraudulent activity will result in program disqualification
5. Contact Information
For questions about these supplemental terms, please contact us at support@larkwireless.com.