📜 Additional Terms

Supplemental Terms

Additional terms and conditions for specific services and programs.

Refer a Friend

Program terms and conditions for referring friends.

Device Trade-In

Terms for trading in your old devices.

Refund Policy

Our policy for refunds and returns.

1. Refer a Friend Program

Our Refer a Friend program allows you to earn rewards for referring new customers to Lark Wireless.

Program Terms

  • Referral rewards are subject to eligibility requirements
  • Both referrer and referee must maintain active service for 90 days
  • Rewards are issued as account credits
  • Maximum of 5 referrals per calendar year
  • Program may be modified or terminated at any time

2. Device Trade-In Program

Our Device Trade-In program allows you to receive credit for your old devices when upgrading to a new one.

Trade-In Requirements

  • Device must be in good working condition
  • Screen must be free of cracks
  • Device must be factory reset
  • Original purchase receipt may be required
  • Trade-in value determined by device condition and market value

3. Refund Policy

Our refund policy outlines the terms for returning products and receiving refunds.

Service Refunds

  • Service cancellations within 14 days are eligible for full refund
  • Pro-rated refunds available for partial months
  • Device activation fees are non-refundable
  • Refunds processed within 5-10 business days

Device Returns

  • Devices must be returned within 14 days of purchase
  • Devices must be in original condition with all accessories
  • Restocking fee may apply
  • Shipping costs are non-refundable

4. General Terms

These supplemental terms are in addition to our main Terms of Service and Privacy Policy.

  • All programs and policies are subject to change
  • We reserve the right to modify or terminate programs at any time
  • Program eligibility may be limited by location or other factors
  • Fraudulent activity will result in program disqualification

5. Contact Information

For questions about these supplemental terms, please contact us at support@larkwireless.com.

Questions about our programs?

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